Returns & Refunds: D.diamonds Policy : in case of exchange the same price And in case of Return First year -15% from the original price Second year -10% from the original price Third year it will be according to the market price After sale service Resizing for free Polishing for free Replacing stones for free Preparing Your Return: To return a shipped item, please follow these steps they’re also on your packing slip. Indicate the reason for your return the packing slip next to the item you’re returning. Include the packing slip and all original documents in the package. We’ll credit your original payment method, excluding delivery charges, within three weeks of receiving your return. Your packing slip MUST accompany the return. All returns will be inspected by our Quality Assurance team before we can process a refund.